FAQ's ( Frequently Asked Questions )

What is your return policy?
Answer:
All items must have the original tags and must be returned within 5 days from date you receive your order. We will issue a full credit  for the purchase amount. Allow 1 or 2 billing cycles for credit to take effect.
Customer pays shipping back on returns.

What is your guarantee?
Answer:
Every product Mak-Leather sells is guaranteed to be the highest quality in workmanship. If you are not fully satisfied you may return it for a full refund.
At Mak-Leather this is more than our guarantee, it is our goal. We do everything
possible to ensure that you are satisfied with our products.

Leather care:
As manufacturers, we stand behind everything we sell.  As specialists in
leather and suede, we can help you make the most of your Mak-Leather investment
to ensure it provides you years of service. If you have any question, please call us
at toll free nbr 1-877-625-7230.

How do you ship?
Answer: UPS Ground.
We use UPS, FEDEX, and DHL for overnight or next day shipments. Pease specify which shipping mode you prefer when you call.

Do you give discounts for volume purchasees?
Answer: Yes  The discount depends entirely on the qty, If you have questions, call us at 1-877-625-7230 ( toll free).

When do you ship?
Answer: We will ship within 5 working days. If your item is not available, we will email you.

Are all your sizes American Standard sizes?
Answer: Yes

How do I check on my order status?
Answer:  Call us at our Toll Free number 1-877-625-7230 or email us.

What Payment Options do you have?
Answer:
Visa, Mastercard, Discover, American Express, and  Money Orders, Certified Bank Drafts, and company checks after a 5 day clearance period. On approved accounts, we offer net 30 days.
Call us to set up your account. 1-877-625-7230 toll free.

Paying by Credit Card:

When ordering wholesale ( bulk) quantities and paying by credit card, a 2.9% bank fee applies. You may save paying this fee this by sending a check or money order. When paying by personal check, a 5 day clearance applies.